Shipping policy
Processing Time: Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You'll receive a confirmation email with tracking information once your order ships.
Shipping Rates & Delivery Times:
Canada (Domestic)
- Standard Shipping: 5-7 business days
- Expedited Shipping: 2-3 business days
- Free shipping on orders over $150 CAD
International Shipping
- Currently available to select countries
- Delivery times vary by destination (7-21 business days)
- Customs fees and import duties are the responsibility of the customer
Shipping Carriers: We ship via Canada Post and other trusted carriers to ensure your order arrives safely.
Order Tracking: Once your order ships, you'll receive a tracking number via email. You can track your package through the carrier's website.
Shipping Address: Please ensure your shipping address is accurate. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at admin@tylclothing.storewithin 48 hours of delivery. We'll work with you to resolve the issue.
For shipping inquiries, contact us at admin@tylclothing.store. We're here to help ensure your TYL Clothing arrives safely.